What to do if Kaspersky Total Security 2018 does not start
Latest update: January 16, 2023
ID: 13919
If Kaspersky Total Security 2018 does not start or the main application window does not open, it means that your PC is either not protected, or not protected properly. It is important to resolve this issue to ensure that your PC does not become infected by malware. If you are unable to do so by other means, try reinstalling the application.
How to reinstall the application
- Remove Kaspersky Total Security 2018. If you are not sure how to remove the application, see this guide.
- Restart your PC.
- Download the installer from the Kaspersky website.
- Follow the instructions to install Kaspersky Total Security 2018.
What to do in case of installation or removal issues
If you encounter any issues when removing or installing the application, submit a request to Kaspersky Customer Service by choosing the topic of your request and include:
- A detailed description of the issue.
- Screenshots of the error, if possible. If you are not sure how to take a screenshot, see this guide.
- A report made using the GetsystemInfo tool. If you are not sure how to create a GetsystemInfo report, see this guide.
