How to get a dump file of AVP.EXE process for Kaspersky Lab products

 

 

General articles: Dumps and Reports

 
 
 

How to get a dump file of AVP.EXE process for Kaspersky Lab products

Back to "Dumps and Reports"
2017 Oct 05 ID: 8006
 
 
 
 
Once a Kaspersky Lab product is installed, there may occur situations when the product stops responding or stops unexpectedly, for example, at the start of the operating system or an application. In this case, a Kaspersky Lab product may conflict with other software installed on your PC or with other drivers.

If by some reasons, the product dump file is not created automatically, in this case you get dump of the AVP.EXE process manually. For this, perform the following actions:

 
 
 
 
 

1. Download the utility for the dump creation

 
 
 
 
 

2. Get the dump file of the avp.exe process

 
 
 
 
 

3. Send the received archive to Kaspersky Lab

 
 
 
 
Was this information helpful?
Yes No
 

 
 

Have you found what you were looking for?

Please let us know how we can make this website more comfortable for you

Send feedback Send feedback

Thank you!

Thank you for submitting your feedback.
We will review your feedback shortly.