Protecting Kaspersky Endpoint Security for Android against removal

For mobile device protection and compliance with corporate security requirements, you can enable protection against removal of Kaspersky Endpoint Security for Android. In this case, the user cannot remove the app using the Kaspersky Endpoint Security for Android interface. When removing the app using the tools of the Android operating system, you are prompted to disable administrator rights for Kaspersky Endpoint Security for Android. After disabling the rights, the mobile device will be locked.

On certain Samsung devices running Android 7.0 or later, when the user attempts to configure unsupported methods for unlocking the device (for example, a graphical password), the device may be locked if the following conditions are met: Kaspersky Endpoint Security for Android removal protection is enabled and screen unlock password strength requirements are set. To unlock the device, you must send a special command to the device.

To enable protection against removal of Kaspersky Endpoint Security for Android:

  1. In the console tree, in the Managed devices folder, select the administration group to which the Android devices belong.
  2. In the workspace of the group, select the Policies tab.
  3. Open the policy properties window by double-clicking any column.

    Complete the following steps within 15 minutes. Otherwise, you may face an error when saving changes to the policy.

  4. In the policy Properties window, select the Additional section.
  5. In the Removal of Kaspersky Endpoint Security for Android section, clear the Allow removal of Kaspersky Endpoint Security for Android check box.

    To protect the app from removal on devices running Android 7 or later, Kaspersky Endpoint Security for Android must be set as an Accessibility feature. When the Initial Configuration Wizard is running, Kaspersky Endpoint Security for Android prompts the user to grant the application all required permissions. The user can skip these steps or disable these permissions in the device settings at a later time. If this is the case, the app is not protected from removal.

  6. Click the Apply button to save the changes you have made.

Mobile device settings are changed after the next device synchronization with Kaspersky Security Center. If an attempt is made to remove the app, the mobile device will be locked.

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