If a thin client running Kaspersky Thin Client is not connected to Kaspersky Security Center or is connected but is not included in the administration group, this thin client will not send the administrator any requests to confirm the actions listed above. Add the thin client to the administration group to receive requests to confirm user actions.
A set of devices managed by Kaspersky Security Center and grouped by function. Devices are grouped for easy management as a whole. A group may include other groups. For each device added to the group, you can create group policies and group tasks that will apply to all devices in the group.
To confirm the change of settings for connecting to Kaspersky Security Center or reset of Kaspersky Thin Client settings:
In the main window of the Web Console, select Assets (Devices) → Managed devices.
In the window that opens, select the Applications tab.
Click the name of the Kaspersky Security Management Suite web plug-in.
This opens a window with information about Kaspersky Thin Client.
Select the Application settings tab.
Select the Data exchange section.
In the Confirm user actions block, enter the code from the Kaspersky Thin Client interface which the user sent you and click Generate confirmation code.
A confirmation code will be created and displayed in the Confirm user actions block.
Send the confirmation code to the Kaspersky Thin Client user.
To confirm the change of the certificate for connecting to Kaspersky Security Center:
In the main window of the Web Console, select Assets (Devices) → Policies & profiles.
Click the policy name for the Kaspersky Security Management Suite web plug-in.
In the window that opens, select the Application settings tab.
Select the Data exchange section.
In the Confirm user actions block, enter the code from the Kaspersky Thin Client interface which the user sent you and click Generate certificate replacement code.
A certificate replacement code will be created and displayed in the Confirm user actions block.
Send the certificate replacement code to the Kaspersky Thin Client user.