Automatic linking of alerts to incidents

In KUMA, you can configure automatic linking of generated alerts to existing incidents if alerts and incidents have related assets or users in common. If this setting is enabled, when creating an alert the program searches for incidents falling into a specified time interval that includes assets or users from the alert. In addition, the program checks whether the generated alert pertains to the tenants specified in the incidents' Available tenants parameter. If a matching incident is found, the program links the generated alert to the incident it found.

To set up automatic linking of alerts to incidents:

  1. In the KUMA web interface, open SettingsIncidentsAutomatic linking of alerts to incidents.
  2. Select the Enable check box in the Link by assets and/or Link by accounts parameter blocks depending on the types of connections between incidents and alerts that you are looking for.
  3. Define the Incidents must not be older than value for the parameters that you want to use when searching links. The generated alerts will be compared with incidents no older than the specified interval.

Automatic linking of alerts to incidents is configured.

To disable automatic linking of alerts to incidents,

In the KUMA web interface, under SettingsIncidentsAutomatic linking of alerts to incidents, select the Disabled check box.

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