Viewing detailed incident data

In the incident window, you can view the details of an incident.

To view the details of an incident,

in the KUMA web interface open the Incidents section and select the incident.

An incident window opens with details of the incident. Some incident parameters are editable.

The top of the incident window displays a toolbar and the name of the user to whom the incident was assigned. In this window, you can process the incident: assign it to a user, combine it with another incident, or close it.

The Description section contains the following data:

The Related alerts section contains a table of alerts related to the incident. When you click on the alert name, a window opens with detailed information about this alert

The Related endpoints and Related users sections contain tables with host- and user data related to the incident. This information comes from alerts that are related to the incident.

The tables in the Related alerts, Related endpoints and Related users sections can be supplemented with data by clicking the Link button in the appropriate section and selecting the object to be linked to the incident in the opened window. If required, you can unlink objects from the incident. To do this, select the objects as required, click Unlink in the section to which they belong, and save the changes. If objects were automatically added to the incident, they cannot be unlinked until the alert mentioning those objects is unlinked.

The Change log section contains a record of the changes you and your users made to the incident. Changes are automatically logged, but it is also possible to add comments manually.

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