Restarting the service

To restart the service:

  1. Log in to the KUMA web interface and open Resources → Active services.
  2. Select the check box next to the service and select the necessary option:
    • Update configuration—perform a hot update of a running service configuration. For example, you can change the field mapping settings or the destination point settings this way.
    • Restart—stop a service and start it again. This option is used to modify the port number or connector type.

      Restarting KUMA agents:

      • KUMA Windows Agent can be restarted as described above only if it is running on a remote computer. If the service on the remote computer is inactive, you will receive an error when trying to restart from KUMA. In that case you must restart KUMA Windows Agent service on the remote Windows machine. For information on restarting Windows services, refer to the documentation specific to the operating system version of your remote Windows computer.
      • KUMA Agent for Linux stops when this option is used. To start the agent again, you must execute the command that was used to start it.
    • Reset certificate—remove certificates that the service uses for internal communication. For example, this option can be used to renew the Core certificate.

      Special considerations for deleting Windows agent certificates:

      • If the agent has the green status and you select Reset certificate, KUMA deletes the current certificate and creates a new one, the agent continues working with the new certificate.
      • If the agent has the red status and you select Reset certificate, KUMA generates an error that the agent is not running. In the agent installation folder %APPDATA%\kaspersky\kuma\<Agent ID>\certificates, manually delete the internal.cert and internal.key files and start the agent manually. When the agent starts, a new certificate is created automatically.

      Special considerations for deleting Linux agent certificates:

      1. Regardless of the agent status, apply the Reset certificate option in the web interface to delete the certificate in the databases.
      2. In the agent installation folder /opt/kaspersky/agent/<Agent ID>/certificates, manually delete the internal.cert and internal.key files.
      3. Since the Reset certificate option stops the agent, to continue its operation, start the agent manually. When the agent starts, a new certificate is created automatically.
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