Diagnosing a CPE device

You can request diagnostic information from a CPE device, such as BGP, OSPF, and PIM protocol usage. The diagnostic information returned in response to the request is displayed in the web interface of the orchestrator and, if necessary, can be downloaded as a TXT file.

Kaspersky SD-WAN also supports the following utilities for CPE device diagnostics:

The tcpdump, iperf, and OpenFlow dump utilities generate reports that you can download or delete.

Running an utility is a task that the CPE device receives from the orchestrator; the task obeys the time period configured for the CPE device for sending REST API requests to the orchestrator. If you want the utilities to run sooner, you can enable interactive mode on the CPE device.

In interactive mode, the CPE device uses a shorter time interval for sending REST API requests to the orchestrator. Interactive mode ends automatically when the specified duration has passed. You can specify the following interactive mode settings when configuring the connection of a CPE device to the orchestrator and controller:

In this section

Requesting diagnostic information

Enabling interactive mode

Running the ping utility

Running the traceroute utility

Running the tcpdump utility

Running the iperf utility

Running the sweep utility

Running the OpenFlow dump utility

Managing reports

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