Send feedback window

A drop-down list in which you can select a category for your feedback. The feedback category may touch on the problem with a website opened in Protected Browser:

• I do not use it. Select this item if you are not using Safe Money or decided to opt out of using Safe Money.
• Website opens slowly. Select this item if the website takes longer to open than in a regular browser.
• Protected Browser starts when not needed. Select this item if websites that do not require use of Safe Money are opening in Protected Browser.
• Website authorization fails. Select this item if errors occur during authorization attempts on a website opened in Protected Browser.
• Website displays incorrectly or does not open. Select this item if websites are not opened in Protected Browser or are displayed with errors or distortions.
• Website certificate verification errors. Select this item if error messages appear during validation of website certificates.
• Unable to take a screenshot when Protected Browser is running. Select this item if screenshots are not being created in Protected Browser.
• Errors when inputting data from the keyboard or from the clipboard. Select this item if errors occur during input of data in Protected Browser.
• A web page open in Protected Browser does not print. Select this item if you are unable to print an open page of a website.
• A message appears, warning about important operating system updates not installed. Select this item if the "Critical system updates are not installed" message appears when running Protected Browser.
• Another browser runs as Protected Browser. Select this item if Protected Browser is opened in a different browser than the one in which you start it.
• Errors in operation. Select this item if Protected Browser returns errors that are not specified in the list.
• Other. Select this item if the problem you are experiencing is not covered by the other items.

You are not required to specify the feedback category.

You can use this field to provide information that may help Kaspersky resolve your problem. This field is optional.

Sending feedback to Kaspersky

You can send feedback on the operation of the Safe Money component up to 10 times per day. If the application fails to send your feedback (for example, Internet connection is not available), this feedback is saved to your computer. Feedback is stored openly for 30 days.