Meizu devices

Kaspersky Who Calls may have the following issues (and solutions) on Meizu devices:

• Kaspersky Who Calls may not work correctly when the device is in the sleep mode. To fix this, go to Settings > Device > Power Management > Energy consumption > Optimization of energy consumption > Sleep mode management and allow Kaspersky Who Calls to keep working in sleep mode.

  Some steps may be different depending on the device model and version of the operating system.

• Kaspersky Who Calls may not display caller ID info in the pop-up notification. To fix this, in the device's Security Center, allow Kaspersky Who Calls to display notifications.
• Kaspersky Who Calls may not start after the device is restarted or the app is unloaded from memory. To fix this, grant Kaspersky Who Calls permission to autorestart.
• Kaspersky Who Calls may be unloaded from device memory. For the app to work correctly, lock the app in memory.

  How to lock the app in RAM

  For example: on Meizu M5 Note Flyme 6, go to Security > Permissions > Run in background > Kaspersky Who Calls > Allow running in background.

  Some steps may be different depending on the device model and version of the operating system.

• MEIZU M2 MINI:

  Caller ID info in the pop-up notification may not be displayed on the Meizu M2 Mini with Flyme 5.

• MEIZU PRO 6 PLUS:

  Kaspersky Who Calls may not get access to permissions on Meizu Pro 6 Plus with Android 6.0.1, in which case the app will not work properly. To fix this issue, please upgrade to Android 7.x. Otherwise, do the following:

  1. Go to Settings > Apps > Who Calls > Permission management.
  2. Grant all permissions: set permissions to ON or tap a permission name and select Allow from the list.