Verifying information from the diagnostics log
This section provides instructions on performing diagnostics for Kaspersky IoT Secure Gateway 100 based on information from the diagnostics log file. To obtain the diagnostics log file, connect the gateway to a computer via the USB-UART adapter and use the PuTTY application.
Diagnostics of KasperskyOS startup
Open the diagnostics log file. Successful startup of KasperskyOS is indicated by the following messages:
Info: [BLKDEVSR] Port 'mmc0' successfully registered.
Info: [BLKDEVSR] Port 'mmc0_p0' successfully registered.
Info: [BLKDEVSR] Port 'mmc0_p0ro' successfully registered.
Info: [BLKDEVSR] Port 'mmc0_p1' successfully registered.
Info: [BLKDEVSR] Port 'mmc0_p1ro' successfully registered.
Info: [BLKDEVSR] Port 'mmc0_p2' successfully registered.
Info: [BLKDEVSR] Port 'mmc0_p2ro' successfully registered.
Info: [BLKDEVSR] Port 'mmc0_p3' successfully registered.
Info: [BLKDEVSR] Port 'mmc0_p3ro' successfully registered.
Info: [BLKDEVSR] Port 'mmc0_p4' successfully registered.
Info: [BLKDEVSR] Port 'mmc0_p4ro' successfully registered.
Diagnostics of OPC UA operation
The OPC UA client settings are assumed to be correct if the diagnostics log contains the following messages:
Info: Starting the OPC UA Client Manager Server service
Info: The OPC UA Client Manager Server service has been started
Info: Starting the OPC UA Client Manager service
Info: Loading all OpcUaClientSettings
Info: All OpcUaClientSettings has been loaded
Info: The OPC UA Client Manager service has been started
If these messages are absent from the event log file or are different from the messages listed above, the OPC UA client is likely experiencing operational problems.
Diagnostics of MQTT client operation
The MQTT client settings are assumed to be correct if the diagnostics log contains the following messages:
Info: Starting the MQTT Publisher Manager Server service
Info: The MQTT Publisher Manager Server service has been started
Info: Starting the MQTT Publisher Manager service
Info: Starting the MQTT Publisher service
Info: The MQTT Publisher service has been started
Info: The MQTT Publisher Manager service has been started
If these messages are absent from the event log file or are different from the messages listed above, the MQTT client is likely experiencing operational problems.
Diagnostics of the navigation (routing) service for transmitted data
The routing service was successfully started if the diagnostics log contains the following messages:
Info: Starting the Navigation Service service
Info: Loading all GuideSettings
Info: All GuideSettings has been loaded
Info: The Navigation Service service has been started
If these messages are absent from the event log file or are different from the messages listed above, the OPC UA client is likely experiencing operational problems.
