Hardware and software requirements

April 19, 2024

ID 204860

* - latest software version at the launch of ASAP. 

Software requirements for platform end users

The following operating systems are supported:

  • Desktop computers:
    • Windows 10
    • Windows 7
    • Mac OS*
  • Mobile devices:
    • iOS (latest version)
    • Android version 5 or later

One of the following browsers must be installed on the computer in order for the web interface to work:

  • Desktop computers:
    • Microsoft Edge*
    • Mozilla Firefox*
    • Google Chrome*
    • Safari for MacOS*
  • Mobile devices:
    • Safari (iOS)
    • Google Chrome (Android)

Hardware requirements for platform end users

  • 1 GHz processor
  • 1 GB RAM
  • Network bandwidth: 1 Mb/s
  • 20 MB of disk space

Software requirements for ASAP admins

The following operating systems are supported:

  • Desktop computers:
    • Windows 10
    • Windows 7
    • Mac OS*

One of the following browsers must be installed on the computer in order for the web interface to work:

  • Desktop computers:
    • Microsoft Edge*
    • Mozilla Firefox*
    • Google Chrome*
    • Safari for MacOS*

To work with platform emails, one of the following email clients must be installed on the computer:

  • Desktop computers:
    • Apple Mail version 10 or later
    • MS Outlook version 2010 or later (Windows, macOS)

The following web versions of email clients are supported:

  • Gmail
  • Google Apps
  • Office 365
  • Outlook.com
  • Yahoo!

Hardware requirements for ASAP admins

  • 1.5 GHz processor
  • 2 GB RAM
  • Network bandwidth: 1 Mb/s
  • 20 MB of disk space

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