Creating a file quarantine task

If you believe that an infected or probably infected file is on the computer with the Endpoint Agent component, you can isolate it by putting it into quarantine.

To create a file quarantine task:

1. Select the Tasks section in the application web interface window.

   This opens the task table.

2. Click Add and select Quarantine file.

   This opens the task creation window.

3. Configure the following settings:
   1. In the File path field, enter the path to the file that you want to quarantine.
   2. In the MD5/SHA256 field, enter the MD5 or SHA256 hash of the file that you want to quarantine. This field is optional.
   3. Description is the task description. This field is optional.
   4. In the Hosts field, enter the name or IP address of the host to which you want to assign the task.

      You can specify multiple hosts.

   5. Click Add.

   The file quarantine task is created. The task runs automatically after it is created.

   As a result of the task:

   • The file is deleted from the folder of the computer where it is located and moved to the Quarantine directory on the same computer, which was specified during configuration of the application that is used as the Endpoint Agent component.
   • In the task list of the Tasks section of the application web interface, execution information about the task is displayed.
   • In the file list in the Storage section, Quarantine subsection, information about the quarantined file is displayed.

If the file has been blocked by another process, the task is displayed with the Completed status but the file is placed in Quarantine only after the host is restarted. It is recommended to check whether the task was successfully completed after the host is restarted.

The file quarantine task can finish with the Access denied error if you are trying to quarantine an executable file and it is currently running.

To solve this problem, create a process termination task for this file, and then try creating the file quarantine task again.

Users with the Security auditor role cannot create file quarantine tasks.

Users with the Security officer role do not have access to tasks.