Kaspersky Endpoint Agent

Configuring the response timeout of Kaspersky Sandbox and request queue settings

November 17, 2023

ID 200218

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To configure Kaspersky Sandbox's response timeout and the settings of the queue for processing the objects that Kaspersky Endpoint Agent sends to Kaspersky Sandbox:

  1. Do one of the following:
    • Open the application properties window for an individual device.
    • Open the policy properties window.
  2. In the Kaspersky Sandbox integration section, select the Kaspersky Sandbox advanced settings subsection.
  3. In the Timeout group of settings, specify the maximum Kaspersky Sandbox response timeout.

    The default value is 5 seconds.

  4. In the upper right corner of the settings group, change the switch from Policy not enforced to Under policy.
  5. In the Kaspersky Sandbox requests queue group of settings, in the Queue folder field, specify the path to the folder where information about the requests sent to Kaspersky Sandbox will be stored.

    The default folder is %SOYUZAPPDATA%\Sandbox\Queue.

  6. In the Maximum queue size (MB) field, specify the maximum allowed size of the request queue in megabytes.

    The default value is 100 MB.

  7. If you configure the settings in the policy properties window, in the upper right corner of the group of settings, change the switch from Undefined to Enforce.
  8. Click OK.
  9. In the policy properties window, click Save.

See also

Enabling and disabling integration with Kaspersky Sandbox

Configuring trusted connection on Kaspersky Endpoint Agent side

Adding Kaspersky Sandbox servers to Kaspersky Endpoint Agent list

Configuring Threat Response actions of Kaspersky Endpoint Agent to respond to threats detected by Kaspersky Sandbox

Enabling detection of legitimate applications that can be used by cybercriminals

Configuring IOC Scan tasks start

About integration with Kaspersky Sandbox

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