About the activation code

An activation code is a unique sequence of twenty Latin letters and numbers. An activation code is used to add a license key that activates Kaspersky Endpoint Agent. You receive your activation code at the email address that you provided when purchasing the software solution that includes Kaspersky Endpoint Agent or when ordering a trial version of this software solution.

To activate the application using the activation code, Internet access is required to connect to Kaspersky activation servers.

If the activation code was lost after the application has already been activated, you can restore the activation code. You may need the activation code to register a Kaspersky CompanyAccount, for example. To restore an activation code, contact Kaspersky Technical Support.

You can use your activation code in the following cases:

• To create a license key

  After adding the license key that corresponds to the activation code, Kaspersky Endpoint Agent switches to operation in full-functionality mode. Kaspersky Endpoint Agent supports the ability to remove an added key. After the key is removed, Kaspersky Endpoint Agent switches to limited functionality mode.

  Kaspersky Endpoint Agent will not accept a key in the following cases:

  • The activation code is incompatible with Kaspersky Endpoint Agent: the activation code is for a different product, the activation code has expired, or there is less than a day left before the activation code expires.
  • The key has been added to the deny-list.
• To create and use a reserve key

  Kaspersky Endpoint Agent automatically applies the reserve key upon the expiration or removal of the primary key. If the primary key has not been added, Kaspersky Endpoint Agent will not accept a reserve key.