1. Download the install_props.zip archive.
2. Unpack the archive. Add to the extracted file your password for Kaspersky Endpoint Agent 3.9 for Windows that is already installed on your computer.
3. Put the edited file on the computer with Kaspersky Security Center installed to the folder that contains files for creating an installation package for Kaspersky Endpoint Agent 3.10 for Windows:
   <the path to the folder with the unpacked distributives>\SOYUZ_3.10.0.1436\exec
4. Create the remote installation package for Kaspersky Endpoint Agent 3.10 for Windows.

5. Start a remote installation task for Kaspersky Endpoint Agent 3.10 for Windows in Kaspersky Security Center.

Kaspersky Endpoint Agent 3.9 for Windows will be upgraded to version 3.10.

By default, the Kaspersky Endpoint Agent 3.10 for Windows policy does not contain the following exclusions for system processes:

• %SystemRoot%\System32\lsass.exe
• %SystemRoot%\System32\csrss.exe
• %SystemRoot%\System32\smss.exe

To add the required exclusions, follow one of the following recommendations:

• Re-create the Kaspersky Endpoint Agent 3.10 for Windows policy with the default exclusions settings.
• Add to the existing Kaspersky Endpoint Agent 3.10 for Windows policy the following process exclusions:
  • %SystemRoot%\System32\WerFault.exe
  • %SystemRoot%\System32\ServerManager.exe
  • %SystemRoot%\System32\lsass.exe
  • %SystemRoot%\System32\csrss.exe
  • %SystemRoot%\System32\smss.exe
  • %SystemRoot%\System32\vmconnect.exe
  • %SystemRoot%\System32\vmcompute.exe
  • %SystemRoot%\System32\vmwp.exe
  • %SystemRoot%\System32\wuauclt.exe
  • *\bin\bash.exe
  • %SystemDrive%\Program Files(x86)\Kaspersky Lab\Kaspersky Endpoint Security for Windows\avp.exe
  • %SystemDrive%\Program Files(x86)\Kaspersky Lab\Kaspersky Endpoint Security for Windows\avpsus.exe
  • %SystemDrive%\Program Files(x86)\Kaspersky Lab\Kaspersky Security for Virtualization 5.2 Light Agent\avp.exe
  • %SystemDrive%\Program Files(x86)\Kaspersky Lab\Kaspersky Security for Virtualization 5.2 Light Agent\avpsus.exe
  • %SystemDrive%\Program Files(x86)\Kaspersky Lab\Kaspersky Security for Virtualization 5.1 Light Agent\avp.exe
  • %SystemDrive%\Program Files(x86)\Kaspersky Lab\Kaspersky Security for Virtualization 5.1 Light Agent\avpsus.exe
  • *\libexec\git-core\git-remote-https.exe

If the issue persists, submit a request to Kaspersky Technical Support via Kaspersky CompanyAccount. Please include a detailed description of the issue. Before sending a request, read the required information in the Knowledge Base section.