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Kaspersky Endpoint Security 12 for Windows

Kaspersky Endpoint Security for Windows Help

Frequently asked questions

Kaspersky Endpoint Security 12 for Windows
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Frequently asked questions

October 11, 2024

ID 184649

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GENERAL

On what computers can Kaspersky Endpoint Security operate?

What has changed since the last version?

With which other Kaspersky applications can Kaspersky Endpoint Security operate?

How can I conserve computer resources during operation of Kaspersky Endpoint Security?

DEPLOYMENT

How do I install Kaspersky Endpoint Security to all computers of an organization?

Which installation settings can be configured in the command line?

How do I remotely uninstall Kaspersky Endpoint Security?

UPDATE

What methods are available to update the databases?

What should I do if problems arise after an update?

How do I update databases outside of the corporate network?

Is it possible to use a proxy server for updates?

SECURITY

How does Kaspersky Endpoint Security scan email?

How do I exclude a trusted file from scans?

How do I protect a computer against viruses from flash drives?

How can I run a malware scan that is hidden from the user?

How do I temporarily pause the protection of Kaspersky Endpoint Security?

How do I restore a file that Kaspersky Endpoint Security erroneously deleted?

How do I protect Kaspersky Endpoint Security from being uninstalled by a user?

INTERNET

Does Kaspersky Endpoint Security scan encrypted connections (HTTPS)?

How do I allow users to connect only to trusted Wi-Fi networks?

How do I block social networks?

APPLICATIONS

How do I find out which applications are installed on a user's computer (inventory)?

How do I prevent computer games from running?

How do I verify that Application Control has been correctly configured?

How do I add an application to the trusted list?

DEVICES

How do I block the use of flash drives?

How do I add a device to the trusted list?

Is it possible to obtain access to a blocked device?

ENCRYPTION

Under which conditions is encryption impossible?

How do I use a password to restrict access to an archive?

Is it possible to use smart cards and tokens with encryption?

Is it possible to gain access to encrypted data if there is no connection with Kaspersky Security Center?

What should I do if the computer operating system fails but data remains encrypted?

SUPPORT

Where is the report file stored?

How do I create a trace file?

How do I enable dump writing?

Kaspersky Endpoint Security for Windows: Detection of advanced threats
Control systems which prevent damage from the sensitive data theft. Management from a single console. Buy as part of Endpoint Security for Business Advanced.
Kaspersky Premium Support (MSA): High‑priority incident processing
Telephone and web ticket support. Fast response, monitoring and health check. Submit a request and activate the contract (MSA).
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