“Active infection: Failed to install Kaspersky Endpoint Security for Windows. Your computer might be infected” error

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Kaspersky Endpoint Security 10 for Windows

“Active infection: Failed to install Kaspersky Endpoint Security for Windows. Your computer might be infected” error

Latest update: August 07, 2023 ID: 11309

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Issue

When installing Kaspersky Endpoint Security for Windows, you may encounter an error caused by harmful software that is present on your computer. Such software may block installation of an antivirus.

Solution

Use Kaspersky Virus Removal Tool to scan and disinfect your computer.
Use Kaspersky Rescue Disk if disinfection with Kaspersky Virus Removal Tool or TDSSKiller did not help.

How to use the Kaspersky Virus Removal Tool

How to use Kaspersky Rescue Disk

Kaspersky Premium Support (MSA): High‑priority incident processing

Telephone and web ticket support. Fast response, monitoring and health check. Submit a request and activate the contract (MSA).

Kaspersky Endpoint Security for Windows: Detection of advanced threats

Control systems which prevent damage from the sensitive data theft. Management from a single console. Buy as part of Endpoint Security for Business Advanced.

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