Editing templates of Device Control messages

When the user attempts to access a blocked device, Kaspersky Endpoint Security displays a message stating that access to the device is blocked or that an operation with the device contents is forbidden. If the user believes that access to the device was mistakenly blocked or that an operation with device contents was forbidden by mistake, the user can send a message to the local corporate network administrator by clicking the link in the displayed message about the blocked action.

Templates are available for messages about blocked access to devices or forbidden operations with device contents, and for the message sent to the administrator. You can modify the message templates.

To edit the templates for Device Control messages:

1. In the main application window, click the button.
2. In the application settings window, select Security Controls → Device Control.
3. In the Message templates block, configure templates for Device Control messages:
   • Message about blocking. Template of the message that appears when a user attempts to access a blocked device. This message also appears when a user attempts to perform an operation on the device contents that was blocked for this user.
   • Message to administrator. A template of the message that is sent to the LAN administrator when the user believes that access to the device is blocked or an operation with device content is forbidden by mistake. After the user requests to provide access, Kaspersky Endpoint Security sends an event to Kaspersky Security Center: Device access blockage message to administrator. The event description contains a message to administrator with substituted variables. You can view these events in the Kaspersky Security Center console using the predefined event selection User requests. If your organization does not have Kaspersky Security Center deployed or there is no connection to the Administration Server, the application will send a message to administrator to the specified email address.
4. Save your changes.