Kaspersky Endpoint Security 11 for Windows

Signing in with the Authentication Agent service account

April 25, 2024

ID 229662

Kaspersky Endpoint Security allows you to add an Authentication Agent service account when encrypting a drive. The service account is necessary to gain access to the computer, for example, when the user forgets the password. You can also use the service account as a reserve account. To add an account, select a service account in disk encryption settings and enter the name of the user account (by default, ServiceAccount). To authenticate using the agent, you will need a one-time password.

How to find out the one-time password in the Administration Console (MMC)

How to find out the one-time password in the Web Console

Kaspersky Endpoint Security automatically updates the password every time a user authenticates with the service account. After authenticating using the agent, you must enter the Windows account password. When signing in with the service account, you cannot use the SSO technology.

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