Kaspersky Endpoint Security 11 for Linux
 
 

Basic troubleshooting steps in Kaspersky Endpoint Security for Linux

Latest update: December 06, 2023 ID: 15856
 
 
 
 
Show applications and versions that this article concerns
  • Kaspersky Endpoint Security 12 for Linux (version 12.0.0.6672)
  • Kaspersky Endpoint Security 11.4 for Linux (version 11.4.0.1096)
  • Kaspersky Endpoint Security 11.3 for Linux (version 11.3.0.7508)
  • Kaspersky Endpoint Security 11.3 for Linux (version 11.3.0.7441)
  • Kaspersky Endpoint Security 11.2 for Linux (version 11.2.0.4528)
 
 
 
 

If you experience issues while using Kaspersky Endpoint Security for Linux, you can perform diagnostics and try to solve this problem yourself before contacting Kaspersky Technical Support. 

For basic steps of troubleshooting Kaspersky Endpoint Security for Linux, see the flowchart. For more information about the actions, see below.

Basic troubleshooting steps in Kaspersky Endpoint Security for Linux.

 
 
 
 

Step 1. Stop Kaspersky Endpoint Security for Linux

 
 
 
 

Step 2. Start Kaspersky Endpoint Security for Linux

 
 
 
 

Step 3. Troubleshoot performance issues

 
 
 
 

Step 4. Troubleshoot network issues

 
 
 
 

Step 5. Troubleshoot the issues related to Kaspersky Security Center

 
 
 
 

Step 6. Troubleshoot other issues

 
 
 
 

Step 7. Complete the troubleshooting

 
 
 
 
 
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