How to get a Spindump file in macOS
Latest update: December 07, 2023
ID: 15226
Show applications and versions that this article concerns
- Kaspersky Endpoint Security 12 for Mac (version 12.0.0.325)
- Kaspersky Endpoint Security 11.3.0 for Mac (version 11.3.0.320);
- Kaspersky Endpoint Security 11.2.1 for Mac (version 11.2.1.145);
- Kaspersky Endpoint Security 11.2.0 for Mac (version 11.2.0.185).
In case of issues with the Kaspersky application, technical support may ask you to send a Spindump file. This can help identify the problem if the application stops responding, crashes, or is not running well.
- Go to Applications → Utilities and open Activity Monitor.
- Find the kav process in the list and select Spindump in the settings menu.
- Click Save to create the Spindump file.
