Kaspersky Endpoint Security 12 for Windows

Removing the application

April 25, 2024

ID 50362

Removing Kaspersky Endpoint Security leaves the computer and user data unprotected against threats.

When installing, updating or uninstalling Kaspersky Endpoint Security, errors may occur. For more information about solving these errors, please refer to the Technical Support Knowledge Base.

Removing the application remotely using Kaspersky Security Center

You can remotely uninstall the application by using the Uninstall application remotely task. When performing the task, Kaspersky Endpoint Security downloads the application uninstall utility to the user's computer. After completing uninstallation of the application, the utility will be automatically removed.

How to remove the application through the Administration Console (MMC)

How to remove the application through the Web Console and Cloud Console

Restart the computer to complete the uninstallation. To do so, Network Agent displays a pop-up window.

Removing the application remotely using Active Directory

You can remotely uninstall the application using a Microsoft Windows group policy. To uninstall the application, you need to open the Group Policy Management Console (gpmc.msc) and use the Group Policy Editor to create an application removal task (for more details, please visit the Microsoft Technical Support website).

If the application uninstallation operation is password protected, you need to do the following:

  1. Create a BAT file with the following contents:

    msiexec.exe /x<GUID> KLLOGIN=<user name> KLPASSWD=<password> /qn

    <GUID> is the unique ID of the application. You can find out the GUID of the application by using the following command:

    wmic product where "Name like '%Kaspersky Endpoint Security%'" get Name, IdentifyingNumber


    msiexec.exe /x{6BB76C8F-365E-4345-83ED-6D7AD612AF76} KLLOGIN=KLAdmin KLPASSWD=!Password1 /qn

  2. Create a new Microsoft Windows policy for the computers in the Group Policy Management Console (gpmc.msc).
  3. Use the new policy to run the created BAT file on the computers.

Removing the application locally

You can remove the application locally using the Setup Wizard. Kaspersky Endpoint Security is removed using the normal method for a Windows operating system, which is through the Control Panel. The Setup Wizard starts. Follow the instructions on the screen.

Installer window with a list of available operations: changing the set of components, repairing the application, removing the application.

Selecting the application removal operation

You can specify which of the data that is used by the application you want to save for future use, during the next installation of the application (such as when upgrading to a newer version of the application). If you do not specify any data, the application will be completely removed (see the figure below).

Installer window with a list of objects that can be saved after removing the application.

Saving data after removal

You can save the following data:

  • Activation data, which lets you avoid having to activate the application again. Kaspersky Endpoint Security automatically adds a license key if the license term has not expired prior to installation.
  • Backup files – files that are scanned by the application and placed in Backup.

    Backup files that are saved after removal of the application can be accessed only from the same version of the application that was used to save those files.

    If you plan to use Backup objects after removal of the application, you must restore those objects before removing the application. However, Kaspersky experts do not recommend restoring objects from Backup because this may harm the computer.

  • Operational settings of the application – values of application settings that are selected during application configuration.
  • Local storage of encryption keys – data that provides access to files and drives that were encrypted before removal of the application. To ensure access to encrypted files and drives, make sure that you selected data encryption functionality when reinstalling Kaspersky Endpoint Security. No further action is required for access to previously encrypted files and drives.

You can also delete the application locally using the command line.

See also:

Setup /x. Removing the application

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