Activating and deactivating the HelpDesk account

To activate or deactivate the HelpDesk account:

1. Export the program's general settings to an XML file using the command:

   # /opt/kaspersky/klms/bin/klms-control --get-app-settings -f <name of the settings file>

2. Open the XML file to edit the settings.
3. In the <helpdesk> section, specify one of the following values for the <enable> parameter:
   • 1 if you want to activate accounts the HelpDesk account
   • 0 if you want to deactivate the HelpDesk account
4. Save the changes made.
5. Import the program's general settings from an XML file using the command:

   # /opt/kaspersky/klms/bin/klms-control --set-app-settings -f <name of the settings file>