‘Cant exec “/opt/kaspersky/klms/libexec/generate_uuid"’ error
Issue
When installing Kaspersky Security 8.0 for Linux Mail Server on a 64-bit Linux distribution, you might get the following error: ‘Cant exec "/opt/kaspersky/klms/libexec/generate_uuid": No such file or directory at /opt/kaspersky/klms/lib/perl/KL/App.pm line 2172, <STDIN> line 6. Error: FATAL: cant generate installation id’.
Cause
The 32-bit compatibility libraries are not installed.
Solution
Install the packages for your distribution:
- For Debian and Ubuntu:
- lib32z1
- lib32ncurses5
- For RHEL and CentOS — yum install glibc.i686
- For OpenSuSE, SLES and OES — zypper install glibc-32bit
What to do if the solution did not help
If the issue persists, submit a request to Kaspersky technical support via Kaspersky CompanyAccount. Please include a detailed description of the issue. Before contacting the support, see the guide on creating a request in the Knowledge Base.