Recommendations on installing Kaspersky Security 9.6 for Microsoft Exchange Servers on servers with earlier application versions
You can upgrade Kaspersky Security for Microsoft Exchange Servers versions 9.4 and 9.5 to 9.6.
Before installing Kaspersky Security 9.6 for Microsoft Exchange Servers in organization where version 9.3, 9.2 or earlier is installed, upgrade the application to version 9.5 at least on one server.
Then, Kaspersky Security 9.6 for Microsoft Exchange Servers will be installed correctly through interim update to version 9.5 if the server meets all the system requirements of Kaspersky Security 9.6 for Microsoft Exchange Servers.
What to do if the issue persists
If you have encountered problems during installation of Kaspersky Security 9.6 for Microsoft Exchange Servers, send a request to Kaspersky technical support with a detailed description of the issue through Kaspersky CompanyAccount. Before sending a request, read the required information in the Knowledge Base section.
