Results of adding or modifying categories of quotations from documents and document templates
May 15, 2024
ID 114955
This window provides information about the results of adding some documents to the category. If any errors occur when adding files to the category, the window shows the following information:
- Number of files that have been successfully added;
- Number of files that have failed to be added;
- List of files, which resulted in errors while being added.
If adding files to the category returned no errors, this window does not appear.
Possible errors that may occur when adding documents to a category
Error | Description |
|---|---|
Insufficient text data volume (less than ##symbolsCount## symbols) | The file size is calculated excluding spaces, punctuation marks, and special symbols. A file that you are adding must exceed:
|
Password-protected files | A password-protected file cannot be added to a category. We recommend that you temporarily rest the passwords from such files. After the document is added to the category, you can set a password again. |
Maximum size (1 GB) exceeded | A file that is larger than 1 GB cannot be added to a category. You can split the document into a few portions and add each of them to the category. |
Processing time exceeded | The document processing time expired, for example, due to a high load on the CPU or disk. |
Access errors | We recommend that you check the file location. Access to the folder, which stores the document, may have been restricted. |
Other errors | For a detailed description of errors that may occur when adding a file, please see the application log. |
