Incidents
May 15, 2024
ID 80896
This node lets you view and process incidents.
The Incidents filter section lets you find incidents that need processing.
The section displays the incident filtering conditions. Each condition has two parameters: a criterion and a value. The drop-down list on the left lets you select an incident filtering criterion. Incident details are used as filtering criteria. In the drop-down list next to it you can specify the value of the selected criterion according to which filtering is performed. The appearance of the drop-down list depends on the filtering criterion selected.
By default, the incident filter contains one filtering condition. You can add several conditions to configure incident filtering flexibly. The application performs filtering according to all conditions added to the incident filter.
You can remove an incident filtering condition by clicking the 
button located on the right of the condition parameters.
The List of incidents section contains a table with a list of incidents. This list lets you view the details of each incident, change incident status, perform incident archiving and recover incidents from the archive.
The list of incidents appears one page at a time. The first page of the incident list displays 24 of the latest incidents. Use the buttons in the 
bottom right corner of the table to navigate the pages. The number of the page you are viewing is displayed in the field between buttons.
appears are always displayed in the table.You can right-click to open the context menu of the incident. The context menu allows you to change the incident's status, view the incident details, and find similar incidents (e.g., those associated with the same user or file).
