Anti-virus database updates

December 19, 2024

ID 85651

To update anti-virus databases of the app:

In the main window of Kaspersky Endpoint Security, tap SettingsApp settingsAnti-MalwareStart database update.

When you use Kaspersky Endpoint Security for Android, you may encounter a Kaspersky service domain name blocked issue, which means network issues are preventing the app from reaching Kaspersky services. This may affect the Anti-Malware protection features and put your data at risk. Changing your connection settings might fix the issue.

This section only gives general instructions. Please refer to the user guide provided by your device manufacturer for specific instructions.

To change your connection settings:

  1. Go to Settings on the device.
  2. Open the connection settings.
  3. Go to the Private DNS section.
  4. Select Private DNS provider hostname, and then type a DNS name. For example, you could type "dns.google" to use Google's public DNS server.
  5. Save the changes.

The connection settings are changed.

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