Creating a connection profile for out-of-office users
Dec 4, 2023
An Administration Server connection profile is available only on devices running Windows and macOS.
To create a profile for connecting Network Agent to Administration Server for out-of-office users:
- In the console tree, select the administration group containing the client devices for which you need to create a profile for connecting Network Agent to the Administration Server.
- Do one of the following:
- If you want to create a connection profile for all devices in the group, select a Network Agent policy in the group workspace, on the Policies tab. Open the properties window of the selected policy.
- If you want to create a connection profile for a device in a group, select that device in the group workspace, on the Devices tab, and perform the following actions:
- Open the properties window of the selected device.
- In the Applications section of the device properties window, select Network Agent.
- Open the Network Agent properties window.
- In the properties window, in the Connectivity section, select the Connection profiles subsection.
- In the Administration Server connection profiles settings group, click the Add button.
By default, the list of connection profiles contains the <Offline mode> and <Home Administration Server> profiles. Profiles cannot be edited or removed.
The <Offline mode> profile does not specify any Server for connection. Therefore, Network Agent, when switched to that profile, does not attempt to connect to any Administration Server while applications installed on client devices run under out-of-office work policies. The <Offline mode> profile can be used if devices are disconnected from the network.
The <Home Administration Server> profile specifies the connection for Administration Server that was selected during Network Agent installation. The <Home Administration Server> profile is applied when a device is reconnected to the home Administration Server after it was running on an external network for some time.
- In the New profile window that opens, configure the connection profile:
- Profile name
- Administration Server
- SSL port
- Use SSL
- Click the Configure connection through proxy server link to configure connection through a proxy server. Select the Use proxy server option if you want to use a proxy server when connecting to the internet. If this option is selected, fields are available for entering settings. Specify the following settings for a proxy server connection:
- Connection gateway settings
- Enable out-of-office mode
- Use to receive updates only
- Synchronize connection settings with the Administration Server settings specified in this profile
- Select the Enable out-of-office mode when Administration Server is not available option to allow the applications installed on a client device to use policy profiles for devices in out-of-office mode, as well as out-of-office policies, at any connection attempt if the Administration Server is not available. If no out-of-office policy has been defined for the application, the active policy will be used.
A profile for connecting Network Agent to Administration Server is created for out-of-office users. When Network Agent connects to Administration Server by using this profile, applications installed on the client device will use policies for devices in out-of-office mode or out-of-office policies.