Disconnecting a KES device from management
Dec 4, 2023
To disconnect a KES device from management, the user has to remove Network Agent from the mobile device. After the user has removed Network Agent, the mobile device details are removed from the Administration Server database, and the administrator can remove the mobile device from the list of managed devices.
To remove a KES device from the list of managed devices:
- In the Mobile Device Management folder in the console tree, select the Mobile devices subfolder.
The folder workspace displays a list of managed mobile devices.
- In the workspace, filter KES devices by protocol type (KES).
- Select the mobile device that you must disconnect from management.
- In the context menu of the mobile device, select Delete.
The mobile device is removed from the list of managed devices.
If Kaspersky Endpoint Security for Android has not been removed from the mobile device, that mobile device reappears in the list of managed devices after synchronization with the Administration Server.