Downloading multiple diagnostic information items

April 17, 2023

ID 173436

Kaspersky Security Center remote diagnostics utility allows you to download multiple items of diagnostic information including event logs, system information, trace files, and dump files.

To download diagnostic information from a remote device:

  1. Run the remote diagnostics utility and connect to the necessary device, as described in "Connecting the remote diagnostics utility to a client device".
  2. In the left part of the remote diagnostics utility window, click Download.
  3. Select the check boxes next to the items that you want to download.
  4. Click Start.

Every selected item is downloaded to the location specified in the lower pane.

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