Installing third-party software updates

April 17, 2023

ID 183925

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You can install third-party software updates on managed devices by creating and running one of the following tasks:

  • Install required updates and fix vulnerabilities

    The Install required updates and fix vulnerabilities task can be created only if you have a license for the Vulnerability and Patch Management feature. You can use this task to install both Windows Update updates provided by Microsoft and updates of other vendors' products.

  • Install Windows Update updates

    You can use the Install Windows Update updates task to install Windows Update updates only.

A user interaction may be required when you update a third-party application or fix a vulnerability in a third-party application on a managed device. For example, the user may be prompted to close the third-party application if it's currently open.

As an option, you can create a task to install the required updates in the following ways:

  • By opening the update list and specifying which updates to install.

    As a result, a new task to install the selected updates is created. As an option, you can add the selected updates to an existing task.

  • By running the Update Installation Wizard.

    The Update Installation Wizard is only available under the Vulnerability and Patch Management license.

    The Wizard simplifies creation and configuration of an update installation task, and allows you to eliminate the creation of redundant tasks that contain the same updates to install.

Installing third-party software updates by using the update list

To install third-party software updates by using the list of updates:

  1. Open one of the lists of updates:
    • To open the general update list, go to OPERATIONSPATCH MANAGEMENTSOFTWARE UPDATES.
    • To open the update list for a managed device, go to DEVICESMANAGED DEVICES → <device name> → AdvancedAvailable updates.
    • To open the update list for a specific application, go to OPERATIONSTHIRD-PARTY APPLICATIONS → APPLICATIONS REGISTRY → <application name> → Available updates.

    A list of available updates appears.

  2. Select the check boxes next to the updates that you want to install.
  3. Click the Install updates button.

    To install some software updates, you must accept the End User License Agreement (EULA). If you decline the EULA, the software update is not installed.

  4. Select one of the following options:
    • New task

      The Add Task Wizard starts. If you have the Vulnerability and Patch Management license, the Install required updates and fix vulnerabilities task is preselected. If you do not have the license, the Install Windows Update updates task is preselected. Follow the steps of the Wizard to complete the task creation.

    • Install update (add rule to specified task)

      Select a task to which you want to add the selected updates. If you have the Vulnerability and Patch Management license, select the Install required updates and fix vulnerabilities task. A new rule to install the selected updates will be automatically added to the selected task. If you do not have the license, select the Install Windows Update updates task. The selected updates will be added to the task properties.

      The task properties window opens. Click the Save button to save the changes.

If you have chosen to create a task, the task is created and displayed in the task list at DEVICESTASKS. If you have chosen to add the updates to an existing task, the updates are saved in the task properties.

To install third-party software updates, start the Install required updates and fix vulnerabilities task or the Install Windows Update updates task. You can start any of these tasks manually or specify schedule settings in the properties of the task that you start. When specifying the task schedule, make sure that the update installation task starts after the Find vulnerabilities and required updates task is complete.

Installing third-party software updates by using the Update Installation Wizard

The Update Installation Wizard is only available under the Vulnerability and Patch Management license.

To create a task to install third-party software updates by using the Update Installation Wizard:

  1. Select OPERATIONSPATCH MANAGEMENT, and in the drop-down list select SOFTWARE UPDATES.

    A list of available updates appears.

  2. Select the check box next to the update that you want to install.
  3. Click the Run Update Installation Wizard button.

    The Update Installation Wizard starts. The Select the update installation task page displays the list of all existing tasks of the following types:

    • Install required updates and fix vulnerabilities
    • Install Windows Update updates
    • Fix vulnerabilities

    You cannot modify the tasks of the last two types to install new updates. To install new updates, you can only use the Install required updates and fix vulnerabilities tasks.

  4. If you want the Wizard to display only those tasks that install the update that you selected, then enable the Show only tasks that install this update option.
  5. Choose what you want to do:
    • To start a task, select the check box next to the task name, and then click the Start button.
    • To add a new rule to an existing task:
      1. Select the check box next to the task name, and then click the Add rule button.
      2. On the page that opens, configure the new rule:
        • Installation rule for updates of this importance level
        • Installation rule for updates of this importance level according to MSRC
        • Installation rule for updates by this vendor
        • Installation rule for updates of the type
        • Installation rule for the selected update
        • Approve selected updates
        • Automatically install all previous application updates that are required to install the selected updates
      3. Click the Add button.
    • To create a task:
      1. Click the New task button.
      2. On the page that opens, configure the new rule:
        • Installation rule for updates of this importance level
        • Installation rule for updates of this importance level according to MSRC
        • Installation rule for updates by this vendor
        • Installation rule for updates of the type
        • Installation rule for the selected update
        • Approve selected updates
        • Automatically install all previous application updates that are required to install the selected updates
      3. Click the Add button.

If you have chosen to start a task, you can close the Wizard. The task will complete in background mode. No further actions are required.

If you have chosen to add a rule to an existing task, the task properties window opens. The new rule is already added to the task properties. You can view or modify the rule or other task settings. Click the Save button to save the changes.

If you have chosen to create a task, you continue to create the task in the Add Task Wizard. The new rule that you added in the Update Installation Wizard is displayed in the Add Task Wizard. When you complete the Wizard, the Install required updates and fix vulnerabilities task is added to the task list.

See also:

Scenario: Updating third-party software

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