Running an application on a client device
Running an application on a client device
April 17, 2023
ID 198283
You may have to run an application on the client device, if a Kaspersky support specialist requests it.
You do not have to install the application on that device.
To run an application on the client device:
- Open the remote diagnostics window of a client device.
- In the remote diagnostics window that opens, click Remote diagnostics.
- In the Statuses and logs window that opens, select the Running a remote application section.
- In the Running a remote application window, in the Application files section, do one of the following, according to what a Kaspersky specialist asks you to do:
- Select a ZIP archive containing the application that you want to run on the client device by clicking the Browse button.
- Specify a command-line application and its arguments, if necessary.
- Follow the instructions of the specialist.
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