About the usage of the continuous connection between a managed device and the Administration Server

April 17, 2023

ID 92538

By default, Kaspersky Security Center does not feature continuous connectivity between managed devices and the Administration Server. Network Agents on managed devices periodically establish connections and synchronize with the Administration Server. The interval between those synchronization sessions is defined in a policy of Network Agent and is 15 minutes by default. If an early synchronization is required (for example, to force the application of a policy), the Administration Server sends a signed network packet to Network Agent on port UDP 15000. (The Administration Server can send this packet over an IPv4 or IPv6 network.) If no connection through UDP is possible between the Administration Server and a managed device for any reason, synchronization runs at the next routine connection between Network Agent and the Administration Server within the synchronization interval.

However, some operations cannot be performed without an early connection between Network Agent and the Administration Server. These operation include running and stopping local tasks, receiving statistics for a managed application, and creating a tunnel. To make these operations possible, you must enable the Do not disconnect from the Administration Server option on the managed device.

See also:

Information about limitations of Kaspersky Security Center

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