Downloading event logs

To download an event log from a remote device:

1. Open the remote diagnostics window of a client device.
2. In the remote diagnostics window, click Device logs.
3. In the All device logs window, select the relevant log.
4. Do one of the following:
   • Download the selected log by clicking Download entire file.
   • Download a portion of the selected log:
     1. Click Download a portion.
     2. In the window that opens, specify the name and the file portion to download, according to your needs.
     3. Click Download.

The selected event log, or a portion of it, is downloaded to the location that you specify.