Generating a new secret key

You can generate a new secret key for a two-step verification for your account only if you are authorized by using two-step verification.

To generate a new secret key for a user account:

1. In the main menu, go to Users & roles → Users.
2. Click the name of the user account for whom you want to generate a new secret key for two-step verification.
3. In the user settings window that opens, select the Account protection tab.
4. In the Account protection tab, click the Generate a new secret key link.
5. In the two-step verification window that opens, specify a new security key generated by the authenticator app.
6. Click the Check and apply button.

A new secret key is generated for the user.

If you lose your mobile device, you can install an authenticator app on another mobile device and generate a new secret key to restore access to Kaspersky Security Center Web Console.