Downloading files from Quarantine and Backup
Nov 27, 2023
You can download files from Quarantine and Backup only if one of the two conditions is met: either the Do not disconnect from the Administration Server option is enabled in the settings of the device, or a connection gateway is in use. Otherwise, the downloading is not possible.
To save a copy of file from Quarantine or Backup to a hard drive:
- Do one of the following:
- If you want to save a copy of file from Quarantine, in the main menu, go to Operations → Repositories → Quarantine.
- If you want to save a copy of file from Backup, in the main menu, go to Operations → Repositories → Backup.
- In the window that opens, select a file that you want to download and click Download.
The download starts. A copy of the file that had been placed in Quarantine on the client device is saved to the specified folder.