Kaspersky Security Center

Connecting to Windows client devices

July 8, 2024

ID 238373

Remote connection with a Windows client device can be established in one of the following ways:

  • By using a standard Microsoft Windows component named Remote Desktop Connection.

    Connection to a remote desktop is established through the standard Windows utility mstsc.exe in accordance with the utility's settings.

  • By using the Windows Desktop Sharing technology.

Connecting to the Windows client device using Remote Desktop Connection

Connection to the current remote desktop session of the user is established without the user's knowledge. Once the administrator connects to the session, the device user is disconnected from the session without an advance notification.

To connect to the desktop of a client device through the Remote Desktop Connection component:

  1. In the Administration Console tree, select the device to which you need to obtain access.
  2. In the context menu of the device, select All tasks → Connect to device → New RDP session.

    The standard Windows utility mstsc.exe starts, which helps to connect to the remote desktop.

  3. Follow the instructions shown in the utility's dialog boxes.

When connection to the device is established, the desktop is available in the Remote Desktop Connection window of Microsoft Windows.

Connecting to the Windows client device using Windows Desktop Sharing

When connecting to an existing session of the remote desktop, the session user on the device receives a connection request from the administrator. No information about remote activity on the device and its results will be saved in reports created by Kaspersky Security Center.

The administrator can connect to an existing session on a client device without disconnecting the user in this session. In this case, the administrator and the session user on the device share access to the desktop.

The administrator can configure an audit of user activity on a remote client device. During the audit, the application saves information about files on the client device that have been opened and/or modified by the administrator.

To connect to the desktop of a client device through Windows Desktop Sharing, the following conditions must be met:

  • Microsoft Windows Vista or later is installed on the administrator's workstation. The type of operating system of the device hosting Administration Server imposes no restrictions on connection through Windows Desktop Sharing.

    To check whether the Windows Desktop Sharing feature is included in your Windows edition, make sure that there is CLSID\{32BE5ED2-5C86-480F-A914-0FF8885A1B3F} key in the Windows Registry.

  • Microsoft Windows Vista or later is installed on the client device.
  • Kaspersky Security Center uses a license for Vulnerability and patch management.

To connect to the desktop of a client device through Windows Desktop Sharing:

  1. In the Administration Console tree, select the device to which you need to obtain access.
  2. In the context menu of the device, select All tasks → Connect to device → Windows Desktop Sharing.
  3. In the Select remote desktop session window that opens, select the session on the device to which you need to connect.

    If connection to the device is established successfully, the desktop of the device will be available in the Kaspersky Remote Desktop Session Viewer window.

  4. To start interacting with the device, in the main menu of the Kaspersky Remote Desktop Session Viewer window, select ActionsInteractive mode.

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