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Information required for Kaspersky Technical Support specialists

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Information required for Kaspersky Technical Support specialists

February 12, 2024

ID 227940

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When you contact Kaspersky Technical Support specialists, they may ask you to provide the following information:

  • General information about Kaspersky Security Center Cloud Console
  • Workspace ID
  • License information
  • Number of installed applications
  • Tenant ID and status

You can find this information in the Your account menu → Technical Support section. Copy and share this information to get help on your issue.

See also:

How to get technical support

Technical support via Kaspersky CompanyAccount

Kaspersky Endpoint Security for Business Advanced: Adaptive security of your company
Web and device controls. Data encryption. Centralized and convenient management from a single console.
Kaspersky Premium Support (MSA): High‑priority incident processing
Telephone and web ticket support. Fast response, monitoring and health check. Submit a request and activate the contract (MSA).
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