Unsupported operating systems and platforms

Network Agent

The following operating systems are not supported:

• Microsoft Windows Embedded POSReady 7 32-bit/64-bit
• Microsoft Windows Embedded 8 Industry Pro 32-bit/64-bit
• Microsoft Windows Embedded 8 Industry Enterprise 32-bit/64-bit
• Microsoft Windows Embedded 8 Standard 32-bit/64-bit
• Microsoft Windows Embedded 8.1 Industry Enterprise 32-bit/64-bit
• Microsoft Windows Embedded 8.1 Industry Update 32-bit/64-bit
• Microsoft Windows 10 Home (Threshold 1, 1507) 32-bit/64-bit
• Microsoft Windows 10 Pro (Threshold 1, 1507) 32-bit/64-bit
• Microsoft Windows 10 Enterprise (Threshold 1, 1507) 32-bit/64-bit
• Microsoft Windows 10 Education (Threshold 1, 1507) 32-bit/64-bit
• Microsoft Windows 10 Mobile (Threshold 1, 1507) 32-bit
• Microsoft Windows 10 Mobile Enterprise (Threshold 1, 1507) 32-bit
• Microsoft Windows 10 Home Threshold 2 (November 2015 Update, 1511) 32-bit/64-bit
• Microsoft Windows 10 Pro Threshold 2 (November 2015 Update, 1511) 32-bit/64-bit
• Microsoft Windows 10 Enterprise Threshold 2 (November 2015 Update, 1511) 32-bit/64-bit
• Microsoft Windows 10 Education Threshold 2 (November 2015 Update, 1511) 32-bit/64-bit
• Microsoft Windows 10 Mobile Threshold 2 (November 2015 Update, 1511) 32-bit
• Microsoft Windows 10 Mobile Enterprise Threshold 2 (November 2015 Update, 1511) 32-bit
• Microsoft Windows 10 Home RS1 (Anniversary Update, 1607) 32-bit/64-bit
• Microsoft Windows 10 Pro RS1 (Anniversary Update, 1607) 32-bit/64-bit
• Microsoft Windows 10 Enterprise RS1 (Anniversary Update, 1607) 32-bit/64-bit
• Microsoft Windows 10 Education RS1 (Anniversary Update, 1607) 32-bit/64-bit
• Microsoft Windows 10 Mobile RS1 (Anniversary Update, 1607) 32-bit
• Microsoft Windows 10 Mobile Enterprise RS1 (Anniversary Update, 1607) 32-bit
• Microsoft Windows 10 Home RS2 (Creators Update, 1703) 32-bit/64-bit
• Microsoft Windows 10 Pro RS2 (Creators Update, 1703) 32-bit/64-bit
• Microsoft Windows 10 Enterprise RS2 (Creators Update, 1703) 32-bit/64-bit
• Microsoft Windows 10 Education RS2 (Creators Update, 1703) 32-bit/64-bit
• Microsoft Windows 10 Mobile RS2 (Creators Update, 1703) 32-bit
• Microsoft Windows 10 Mobile Enterprise RS2 (Creators Update, 1703) 32-bit
• Microsoft Windows 10 Mobile RS3 32-bit
• Microsoft Windows 10 Mobile Enterprise RS3 32-bit
• Microsoft Windows 10 Mobile RS4 32-bit
• Microsoft Windows 10 Mobile Enterprise RS4 32-bit
• Microsoft Windows 10 Mobile RS5 32-bit
• Microsoft Windows 10 Mobile Enterprise RS5 32-bit
• Microsoft Windows 8 (Core) 32-bit/64-bit
• Microsoft Windows 7 Professional 32-bit/64-bit
• Microsoft Windows 7 Enterprise/Ultimate 32-bit/64-bit
• Microsoft Windows 7 Home Basic/Premium 32-bit/64-bit
• Microsoft Windows Vista Business with Service Pack 1 32-bit/64-bit
• Microsoft Windows Vista Enterprise with Service Pack 1 32-bit/64-bit
• Microsoft Windows Vista Ultimate with Service Pack 1 32-bit/64-bit
• Microsoft Windows Vista Business with Service Pack 2 and later 32-bit/64-bit
• Microsoft Windows Vista Enterprise with Service Pack 2 and later 32-bit/64-bit
• Microsoft Windows Vista Ultimate with Service Pack 2 and later 32-bit/64-bit
• Microsoft Windows XP Professional with Service Pack 2 32-bit/64-bit
• Microsoft Windows XP Home Service Pack 3 and later 32-bit
• Windows Essential Business Server 2008 Standard 64-bit
• Windows Essential Business Server 2008 Premium 64-bit
• Windows Small Business Server 2003 Standard with Service Pack 1 32-bit
• Windows Small Business Server 2003 Premium with Service Pack 1 32-bit
• Windows Small Business Server 2008 Standard 64-bit
• Windows Small Business Server 2008 Premium 64-bit
• Windows Small Business Server 2011 Premium Add-on 64-bit
• Windows Small Business Server 2011 Standard 64-bit
• Windows Small Business Server 2011 Essentials 64-bit
• Windows Home Server 2011 64-bit
• Windows MultiPoint Server 2010 Standard 64-bit
• Windows MultiPoint Server 2010 Premium 64-bit
• Windows MultiPoint Server 2012 Standard/Premium 64-bit
• Microsoft Windows 2000 Server 32-bit
• Windows Server 2003 Enterprise with Service Pack 2 32-bit/64-bit
• Windows Server 2003 Standard with Service Pack 2 32-bit/64-bit
• Windows Server 2003 R2 Enterprise with Service Pack 2 32-bit/64-bit
• Windows Server 2003 R2 Standard with Service Pack 2 32-bit/64-bit
• Windows Server 2008 Datacenter Service Pack 1 32-bit/64-bit
• Windows Server 2008 Enterprise Service Pack 1 32-bit/64-bit
• Windows Server 2008 Service Pack 1 Server Core 32-bit/64-bit
• Windows Server 2008 Standard Service Pack 1 32-bit/64-bit
• Windows Server 2008 Standard 32-bit/64-bit
• Windows Server 2008 Enterprise 32-bit/64-bit
• Windows Server 2008 Datacenter 32-bit/64-bit
• Windows Server 2008 R2 Server Core 64-bit
• Windows Server 2008 R2 Datacenter 64-bit
• Windows Server 2008 R2 Enterprise 64-bit
• Windows Server 2008 R2 Foundation 64-bit
• Windows Server 2008 R2 Standard 64-bit
• Windows Server 2016 Nano (Installation Option) (CBB)
• Windows Storage Server 2008 32-bit/64-bit
• Windows Storage Server 2008 Service Pack 2 64-bit
• Windows Storage Server 2008 R2 64-bit
• Windows Storage Server 2012 64-bit
• Windows Storage Server 2012 R2 64-bit
• Windows Storage Server 2016 64-bit
• Windows Storage Server 2019 64-bit
• Debian GNU/Linux 7.х (up to 7.8) 32-bit/64-bit
• Debian GNU/Linux 8.х (Jessie) 32-bit/64-bit
• Debian GNU/Linux 9.x (Stretch) 32-bit/64-bit
• Ubuntu Server 14.04 LTS (Trusty Tahr) 32-bit/64-bit
• Ubuntu Server 16.04 LTS (Xenial Xerus) 32-bit/64-bit
• Ubuntu Desktop 14.04 LTS (Trusty Tahr) 32-bit/64-bit
• Ubuntu Desktop 16.04 LTS (Xenial Xerus) 32-bit/64-bit
• Ubuntu Server 20.04.04 LTS (Focal Fossa) ARM 64-bit
• Ubuntu Desktop 20.04 LTS (Focal Fossa) 32-bit/64-bit
• Ubuntu Desktop 18.04 LTS (Bionic Beaver) 32-bit/64-bit
• CentOS 6.х (up to 6.6) 64-bit
• CentOS 7.x ARM 64-bit
• CentOS 8.x 64-bit
• SUSE Linux Enterprise Desktop 12 (all SPs) 64-bit
• SUSE Linux Enterprise Desktop 15 (all Service Packs) 64-bit
• SUSE Linux Enterprise Desktop 15 (Service Pack 3) ARM 64-bit
• ALT Server 10 64-bit
• ALT Server 9.2 64-bit
• ALT Workstation 10 32-bit/64-bit
• ALT Workstation 9.2 32-bit/64-bit
• ALT 8 SP Server (LKNV.11100-01) 64-bit
• ALT 8 SP Server (LKNV.11100-02) 64-bit
• ALT 8 SP Server (LKNV.11100-03) 64-bit
• ALT 8 SP Workstation (LKNV.11100-01) 32-bit/64-bit
• ALT 8 SP Workstation (LKNV.11100-02) 32-bit/64-bit
• ALT 8 SP Workstation (LKNV.11100-03) 32-bit/64-bit
• EulerOS 2.0 SP8 ARM
• Pardus OS 19.1 64-bit
• Astra Linux Special Edition RUSB.10015-01 (operational update 1.7) 64-bit
• Astra Linux Special Edition RUSB.10015-01 (operational update 1.6) 64-bit
• Astra Linux Common Edition (operational update 2.12) 64-bit
• Astra Linux Special Edition RUSB.10152-02 (operational update 4.7) ARM 64-bit
• Linux Mint 19.x 64-bit
• AlterOS 7.5 and later 64-bit
• Lotos (Linux core version 4.19.50, DE: MATE) 64-bit
• Mageia 4 32-bit
• GosLinux IC6 64-bit
• RED OS 7.3 64-bit
• RED OS 7.3 Server 64-bit
• RED OS 7.3 Certified Edition 64-bit
• ROSA COBALT 7.9 64-bit
• ROSA CHROME 12 64-bit
• ROSA Enterprise Linux Server 7.3 64-bit
• ROSA Enterprise Linux Desktop 7.3 64-bit
• ROSA COBALT Workstation 7.3 64-bit
• ROSA COBALT Server 7.3 64-bit
• OS X 10.10 (Yosemite)
• OS X 10.11 (El Capitan)
• macOS Sierra (10.12)
• macOS High Sierra (10.13)
• macOS Mojave (10.14)
• macOS Catalina (10.15)

The following virtualization platforms are not supported:

• VMware vSphere 4.1
• VMware vSphere 5.0
• VMware vSphere 5.1
• VMware vSphere 5.5
• VMware vSphere 6
• VMware vSphere 6.5
• VMware Workstation 9.x
• VMware Workstation 10.x
• VMware Workstation 11.x
• VMware Workstation 12.x Pro
• VMware Workstation Pro 14
• VMware Workstation Pro 15
• Microsoft Hyper-V Server 2008 64-bit
• Microsoft Hyper-V Server 2008 R2 64-bit
• Microsoft Hyper-V Server 2008 R2 Service Pack 1 and later 64-bit
• Citrix XenServer 6.0
• Citrix XenServer 6.1
• Citrix XenServer 6.2
• Citrix XenServer 6.5
• Citrix XenServer 7