How to run a virus scan in Kaspersky Security Cloud 20
Kaspersky Security Cloud regularly scans your device for malware and infected files. You can run scans of different duration and scope:
- Full Scan, which scans the entire computer. This takes considerable time.
- Quick Scan, which scans startup objects, system memory, and hard drive boot sectors. This scan does not take much time.
- Selective Scan, which scans a selected file or folder.
- External Devices Scan, which scans removable drives connected to your computer.
After you install Kaspersky Security Cloud, we recommend that you run a full scan of your computer.
How to run a full or quick scan
Before starting a full scan, we recommend that you close other running applications. To start a scan:
- In the main window of Kaspersky Security Cloud, click Scan.
- To learn how to open the main application window, see this article.
- Select Full Scan or Quick Scan.
- Click Run scan.
- By default, the computer keeps running after the scan is complete. If necessary,choose another action to be performed upon completion:
- Keep the computer turned on
- Shut down the computer
- Switch the computer to sleep mode
- Switch the computer to hibernation mode
- Reboot the computer
The scan task will start. By default, an action recommended by Kaspersky engineers will be performed when a threat is detected.
How to scan individual files or folders
- In the main window of Kaspersky Security Cloud, click Scan.
- To learn how to open the main application window, see this article.
- Go to the Selective Scan section.
- Click Add and select files or folders to scan. You can also drag-and-drop files into the application window.
- Click Run scan.
The scan task will start. By default, an action recommended by Kaspersky engineers will be performed when a threat is detected.
How to run External Device Scan
To run an External Device Scan from the application interface:
- In the main window of Kaspersky Security Cloud, click Scan.
- To learn how to open the main application window, see this article.
- Go to the External Device Scan section.
- Select an external device and click Run scan.
The scan task will start. By default, an action recommended by Kaspersky Lab specialists will be performed when a threat is detected.
How to set a scan schedule
- In the main window of Kaspersky Security Cloud, click Scan.
- To learn how to open the main application window, see this article.
- Click Scan schedule in the lower-left corner and select the scan type.
- Set the schedule for running the scan.
- Click Save.
The scan will be run according to the settings you have chosen.
How to run a scan remotely
You can send commands to your device from any device connected to the Internet. You can run a remote scan from your My Kaspersky account. See this article for instructions.
How to stop a scan task
- In the main window of Kaspersky Security Cloud, click Scan.
- To learn how to open the main application window, see this article.
- Click Task Manager.
- Click Stop.
The scan will be stopped.
What to do in case of scan issues
If an error occurs during scan, look for a solution to the problem in this article.
If the issue persists, submit a request to Kaspersky Customer Service by choosing the topic and filling out the form.