Viewing Microsoft Exchange Server protection status details

To Microsoft Exchange Server protection status details:

1. Start the Kaspersky Security Center Administration Console and connect to the Kaspersky Security Center Administration Server. For more detailed information about connections, please refer to the Kaspersky Security Center Administrator's Guide.
2. In the Administration Console tree, select the Managed devices node, select the group of managed devices to which the Microsoft Exchange server belongs, and then select the Devices tab in the workspace.

   A table containing a list of corporate client devices appears on the tab. This list may contain Microsoft Exchange servers and other corporate computers that have Kaspersky applications installed. For more detailed information about the information displayed in the table, please refer to the Kaspersky Security Center Administrator's Guide. Information specific to Microsoft Exchange servers is provided below.

   The Status column displays the current protection status of Microsoft Exchange servers: OK, Warning, Critical. The current protection status is also designated by color: OK – green, Warning – yellow, Critical – red.

   The Status description column displays the reasons for the status of the Microsoft Exchange server being changed to Critical or Warning. Possible reasons for status change:

   • For Warning status:
     • KSE: Anti-Virus for the Mailbox role disabled.
     • KSE: Anti-Virus for the Hub Transport role disabled.
     • KSE: Anti-Spam disabled.
     • KSE: Anti-Spam databases outdated.
     • KSE: Security Server license is about to expire.
     • KSE: Failed to update license status.
     • KSE: SQL Server connection unavailable.
   • For Critical status:
     • KSE: Application stopped or inaccessible.
     • KSE: Access to the application is denied.
     • KSE: Anti-Virus running with errors.
     • KSE: Anti-Spam running with errors.
     • KSE: Security Server license expired.
     • KSE: Security Server licensing issue.
     • KSE: No Security Server key.
     • KSE: Failed to update license status. Update term expired.
     • KSE: Anti-Virus databases are out of date.
     • KSE: Error updating anti-virus databases.
     • KSE: Error updating Anti-Spam databases.

   The listed statuses are displayed if the properties of the corresponding group of managed devices include the following: in the Set computer status to Critical if and Set computer status to Warning if lists, the Determined by the application check box is selected (<Group of managed devices> → Properties → Device status). For more detailed information, please refer to the  Kaspersky Security Center Administrator's Guide.

   The table also displays information about the statuses of Kaspersky Security components:

   • Mail server anti-virus protection status – the overall status of anti-virus protection in Kaspersky Security Center. This overall status is determined by the two statuses of application components: that of Anti-Virus for the Mailbox role and that of Anti-Virus for the Hub Transport role (see the table below).
   • Anti-Spam Status is the anti-spam protection status.

   The status may have the following values:

   • Unknown – status information is not available or the component is not installed.
   • Stopped – the component is disabled.
   • Running – the component is enabled.
   • Error – the component is running with errors.

   Determining the value of the Mail server anti-virus protection status based on the statuses of application components

   Status of component in application (1)	Status of component in application (2)	Mail server anti-virus protection status
   Not installed	Not installed	Unknown
   Not installed	Disabled	Stopped
   Not installed	Running	Running
   Not installed	Runtime errors	Error
   Disabled	Disabled	Stopped
   Disabled	Running	Stopped
   Disabled	Runtime errors	Error
   Running	Running	Running
   Running	Runtime errors	Error
   Runtime errors	Runtime errors	Error