Restoring the application
August 7, 2024
ID 22825
If the application encounters a failure while running (for example, if its executable files get damaged), you can repair the application using the Setup Wizard or the command line.
To repair Kaspersky Security using the Setup Wizard:
- Run the installation file from the application installation package.
This opens the welcome window of the install package.
- Click the Kaspersky Security 9.0 for Microsoft Exchange Servers link to open the welcome screen of the Setup Wizard and click Next.
- In the Change, Repair or Remove the application window, click the Restore button.
- In the Restoration window, click the Repair button.
This opens the Restore application window with information about restoring the application.
- After the application has been restored, the Setup Wizard displays a notification about the completed application restoration. To finish restoring the application, click the Finish button.
To repair Kaspersky Security using the command line:
Run the installation file from the application installation package on the command line with the following options:
--install-mode=repair
For the correct application operation after restoring, update the Anti-Virus and Anti-Spam databases.
During Kaspersky Security removal, services of MSExchangeTransport and MSExchangeIS will need a restart. Services will be restarted automatically without additional prompts.
Restoration of the application will not be possible if its configuration files are damaged. Removing and reinstalling the application is recommended in that case.