Using Info Collector

Support

Support for business applications

Kaspersky Security 9.x for Microsoft Exchange Servers

Contacting the Technical Support Service

Using Info Collector

April 2, 2024

ID 60900

When you inform Technical Support of the problem, you may be asked to create an archive with data on the operation of the application using the InfoCollector utility, and to send it to Technical Support.

To get acquainted with the description of the Info Collector utility and download the utility, please go to the Kaspersky Security page in the Knowledge Base, section "Troubleshooting".

Kaspersky Security для Microsoft Exchange Servers — Комплексная защита электронной почты

Надежная защита деловой переписки от спама и всех угроз. Фильтрация контента, конфиденциальность и соответствие требованиям регуляторов

Kaspersky Premium Support (MSA): High‑priority incident processing

Telephone and web ticket support. Fast response, monitoring and health check. Submit a request and activate the contract (MSA).

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