Notes on using Kaspersky VPN Secure Connection with mail apps

Latest update: October 28, 2020 ID: 13953

Due to some configuration specifics of mail servers in some mail applications, e.g. in Microsoft Outlook, you may experience some errors if you have a secure connection enabled in Kaspersky VPN Secure Connection for iOS. 

In case of such errors, try connecting through a different country. If the issue remains, try a few other countries. 

To change your virtual location, in the main window of Kaspersky VPN Secure Connection for iOS, tap the virtual server selection button and select a country. 

Image: selecting the country for secure connection

If changing a country doesn’t solve your issue, disable a secure connection while using the mail app.

You can change your virtual location only if you have an extended version of Kaspersky VPN Secure Connection for iOS. For details, see Online Help. If you don’t have an active subscription, disable a secure connection completely while using the mail app.

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