Kaspersky VPN Secure Connectiоn for Windows
 
 

How to get Kaspersky VPN Secure Connection trace files and send them to Customer Service

Latest update: May 23, 2024 ID: 14544
 
 

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Kaspersky Customer Service engineers might request reports on the activity of the application’s components. These are called trace files.

We do not recommended following the instructions in this article without first consulting with a Customer Service engineer. If enabled accidentally, trace collection may account for disk space shortage.
 
 
 
 

How to get trace files

 
 
 
 

How to locate trace files

 
 
 
 

How to send a report about an issue to Customer Service

 
 
 
 
 
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