Adding a unique message ID to the notification

If the user receives a notification about a rejected message, the user can contact the administrator for detailed information. In this case, the original message will have to be found in Backup. To optimize the search, you can add a unique message identifier (also referred to as "message ID") to the notification template.

To add a message ID to the text of the notification:

  1. In the application web interface window, select the Rules section.
  2. Select the Notification templates tab.
  3. Select or create a notification template that you want to include the message ID.
  4. Add the following line to the template:

    Message ID: %SMTP_MESSAGE_ID%

  5. Click Save.

The macro for message ID is added to the notification template. The text of subsequent notifications will contain a unique message ID.

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