Deleting a group of messages from Backup

When deleting from personal Backup, the message is not deleted from global Backup. All operations with the message remain available in global Backup.
The group mailbox messages are deleted from personal Backup of all users that have access to that group mailbox.

In personal user mode, you can delete messages from personal Backup if the administrator has enabled this option in personal Backup settings.

To delete a group of messages from the global or personal Backup:

1. In the application web interface window, select the Backup section.
2. If you want to delete a group mailbox message in personal user mode, select the mailbox in the left pane.
3. Select the messages to delete:
   • If you want to delete a group of messages, in the list of messages in Backup, select the check boxes to the left of the relevant messages and click Delete.
   • If you want to delete all displayed messages from Backup, select the check box in the table heading and click Delete.

     The maximum number of events that can be displayed is 5000.

4. In the Delete messages window, click Delete.

The messages are placed in the deletion queue. A progress indicator is displayed in the upper part of the window.

While the messages are being deleted, you can continue to manage the KSMG web interface.

You cannot start deleting a new group of messages until the previous group sending or deletion operation finishes.

When the deletion is complete, a message is displayed with the result. You can view the details of the operation by clicking the More info link.

Page top