Backup

The purpose of Backup is storing messages that KSMG saves before processing. Access permissions to messages in Backup are restricted to ensure the security of the KSMG server.

If a rule that has the Place original message in Backup check box selected in its settings is applied to a message, the original message is placed in Backup regardless of the specified action. Messages are placed in Backup together with attachments.

In privileged user mode, if you have the appropriate permissions, information about all messages placed in the global Backup is displayed.

In personal user mode, the personal Backup is displayed with information about the current user's messages and about the messages in group mailboxes to which the current user has access. Messages from group mailboxes are stored in separate sections of the personal Backup, the names of which correspond to the email addresses of the group mailboxes. The personal Backup displays messages only from those group mailboxes that belong to the same Active Directory domain as the user account.

With relevant permissions, the privileged user of the application can do the following with messages in global Backup:

The default maximum Backup space is 7 GB. As soon as the size of Backup exceeds the default threshold value, the application begins deleting the oldest messages from Backup. When the size of Backup again falls below the threshold value, the application stops deleting messages from Backup.

In this Help section

Configuring Backup settings

Viewing the table of objects in Backup

Configuring the display of the table of objects in Backup

Filtering and finding messages in Backup

Viewing information about a message in Backup

Viewing a message in Backup

Viewing the sending history of a message in Backup

Sending messages from Backup

Deleting a message from Backup

Sending or deleting a group of messages in Backup

Downloading a message from Backup

Personal Backup

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